Your mission
The Business Operations Coordinator at Dynamix will be responsible for providing essential support to the operations team, managing accounts, facilitating sales orders, and maintaining efficient processes. Your role will encompass consultation, coordination, and back-office sales work, ensuring that our operations run seamlessly while maintaining a high level of customer satisfaction. You'll have the opportunity to review and improve processes, manage accounts, and contribute to the growth of the company.
Key Responsibilities
Key Responsibilities
- Collaborate closely with the operations team, vendors, and clients to coordinate and execute seamless operations and sales processes.
- Conduct thorough reviews of sales backlogs to ensure accurate billing, timely invoicing, and seamless order fulfillment, collaborating with the finance and sales teams to resolve any discrepancies or issues that may arise
- Maintain accurate documentation of orders, communication, and interactions in SalesForce or other relevant platforms.
- Review existing processes and workflows, identifying areas for improvement and implementing changes to enhance efficiency.
- Implement risk management strategies and identify alternative solutions in the event of back orders or delays.
- Support the audit review process by providing accurate data and documentation as needed.