Sales Operations Coordinator

Permanent employee, Full or part-time · Miami

Your mission
We are looking for a Sales Operations Coordinator mostly focusing on sales and administrative requests from our end customers, partners and global offices. To ensure success, sales coordinators should have experience in a sales environment and advanced administrative skills. And, due to our international character, you are capable to prioritize by time zone.  

The role and responsibilities


In this role, your primary focus will be handling any requests in our sales cycle. Duties include, but are not limited to:

  • Receive and process sale orders online, or via phone and email
  • Contacting customers by phone or email to answer queries and obtain missing information
  • Checking the accuracy of orders, including contact details and payment information
  • Issuing sales transaction invoices
  • Responding to sales opportunities such as contract renewals
  • Maintaining sales records
  • Compiling monthly sales reports
  • Liaise with other departments, and research new opportunities
  • Supporting the Sales Department with other administrative tasks, if requested
  • Direct feedback from customers to other departments
Your profile

Job Requirements


  • Education: High school diploma, GED or Associate Degree in Sales, Account Management, Administration or similar
  • Language: Speaking and writing fluent English is a must
  • Experience: Minimum of 1 year experience in an administrative role 


Who we are seeking


  • Exceptional interpersonal and customer service skills
  • Advanced knowledge of administrative recordkeeping
  • Proficiency with spreadsheet software and CRM platforms
  • Motivated, articulate, and well-spoken
  • Detail oriented and capable of multi-tasking
  • Analyze the client issue and only sell with a professional approach
  • Be result driven with a high perseverance to achieve sales targets 
  • A proactive team player that pays attention to details
  • Able to provide a hands-on approach 
  • Be transparent and communicative
Why us?
  • You will join a fast growing scale up with a lot of opportunities to develop yourself within the company
  • You will join a diverse and international team across 3 continents
  • You will work in a fun and informal environment
  • We are a flexible and remote friendly company
About us
We are a team of seasoned engineers, strategists, and business rock stars who excel in solving complex puzzles. With over a decade of experience in the IT industry, we have been producing and designing innovative full-stack technology services and communication solutions that help companies achieve their goals.

Our global presence spans across multiple countries, including The United States, India, The Philippines, and the Netherlands. We have successfully provided our services in over 55 countries, delivering exceptional solutions that are as smart as they are effective.

We understand the value of technology and how it can transform businesses. That’s why we work closely with our customers to understand their unique needs and deliver tailor-made solutions that exceed expectations.
We are looking forward hearing from you!
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