Your mission
We are looking for a Sales Operations Coordinator mostly focusing on sales and administrative requests from our end customers, partners and global offices. To ensure success, sales coordinators should have experience in a sales environment and advanced administrative skills. And, due to our international character, you are capable to prioritize by time zone.
The role and responsibilities
In this role, your primary focus will be handling any requests in our sales cycle. Duties include, but are not limited to:
- Receive and process sale orders online, or via phone and email
- Contacting customers by phone or email to answer queries and obtain missing information
- Checking the accuracy of orders, including contact details and payment information
- Issuing sales transaction invoices
- Responding to sales opportunities such as contract renewals
- Maintaining sales records
- Compiling monthly sales reports
- Liaise with other departments, and research new opportunities
- Supporting the Sales Department with other administrative tasks, if requested
- Direct feedback from customers to other departments